Jillian Matlaga, Author at The Contactually Blog | For Relationship-Based Businesses
Top 3 Body Language Mistakes and How to Avoid Them

Top 3 Body Language Mistakes and How to Avoid Them

“Actions speak louder than words” is an expression that we’ve heard time and time again and it still has value today, especially in the workplace. Studies show that only 7 percent of the communication is actually based on what we say, while 38 percent of our communication comes from our tone of voice. However, body language accounts for the other 55 percent of our communication. Body language is a key element of both personal and professional life, and is often the aspect of communication focused on the least. It can make or break a first impression, change a conversation, or even be linked to declining profits. Whether you’re slouched at your desk at work or looking around during a conversation with a friend, body language is a key indicator as to what an individual is thinking and feeling. While it is important to focus on what we say and how we say, more people, especially those in client facing businesses, should learn about body language and the messages it sends. Read ahead to find out if you’re committing any of the common body language faux pas and suggestions on how to avoid them. 3 Body Language Mistakes… Facial Expressions Facial expressions are arguably the most important aspect of body language. Your face is the first thing that others see, and it’s a primary indicator of your level of engagement, interest, and satisfaction. Since facial expressions can convey a multitude of emotions, it is important to understand what different expressions commonly indicate. Smiling, for example, is one of the most positive facial expressions you can have during a discussion. It...