Jillian Matlaga, Author at The Contactually Blog | For Relationship-Based Businesses - Page 2 of 3
Manners Please: the Best Way to Say Thank You Plus BONUS Email Templates

Manners Please: the Best Way to Say Thank You Plus BONUS Email Templates

This isn’t the first time we’ve covered the thank you topic here on the Contactually Blog. Saying ‘thank you’ never goes out of style and we’re always finding new ways to tell our network and customers thank you. Saying “please” and “thank you” were among the first manners that we all learned when we were children. It goes without saying but expressing gratitude goes far beyond thanking our teachers, parents, and friends when we were kids. As we’ve grown up, saying “thank you” has taken on an even bigger role – especially in the business world. According to a 2014 survey by Ask Your Target Market, “81% of respondents agree that sending thank you notes is an important way to show appreciation.” But it doesn’t stop there. In addition to being polite and showing appreciation, saying “thank you” has a lot of other positive benefits both personally and professionally. According to Psychology Today, expressing gratitude has various benefits from growing new relationships to improving psychological health. So, if you are part of the 14% of people that say they never send “thank you” notes, it’s about time you jump on the bandwagon. Take a look at our tips on the best way to say thank you and become a “thank you” expert: General ‘Thank You’ Tips: 1: Keep it short Everyone appreciates the effort that you go through to thank them because it makes them feel valued; however, it doesn’t need to ramble on. Rambling is one of the most annoying email habits (check out 10 Email Habits that Annoy Your Customers to see what else is irritating your customers)...
The Ultimate Guide to Email Best Practices

The Ultimate Guide to Email Best Practices

We’ve written a lot on the importance of email, proper etiquette, and provided tips and tricks on how to perfect each one you send. However, we know that it’s impossible to remember the best advice given so we’re taking the best of Contactually’s email tips and combining them into one! Keep reading for different ways to improve your email usage and continue to perfect your communications with your network and contacts. Read on for Contactually’s email best practices… Use Follow-Up Email Tools We know that sending follow up emails can be a real pain. Even though they’re one of the fundamental steps of relationship building, we often forget to follow-up and, when we finally remember, it’s hard to find exactly what to say. Using email tools such as Contactually, Boomerang, and Newton can help you remember who to follow-up with and when, making your life less stressful. From scheduling reminders to having an “undo send” button to prevent embarrassing emails with typos from getting out, these tools can keep you stay on your game and make following-up incredibly painless. Keep Your Audience in Mind It’s easy to lose sight of your audience when you’re dropping a quick line. But, when you sit down to write an email, take a second before your fingers hit the keyboard. Think of who the email is going to and what you’re trying to say. The tone that you would use when talking to your best friend is probably different than how you would talk to your boss or other co-workers, especially when communication digitally. If you’re unsure of what tone to use, it’s better...
Content Marketing 101: How to Create Content That Stands Out

Content Marketing 101: How to Create Content That Stands Out

Every minute, millions of posts are uploaded into the social media universe. With 448,800 tweets, 1,440 WordPress blog posts, and 500 Youtube videos, there’s enough content to keep busy for quite some time! What does this mean for you? Well, it’s certainly a sign that it’s time to invest in content marketing. Whether you’re creating a podcast, writing a blog post or maintaining your social media presence, you’re already on the content marketing train.  However, it goes without saying that your content can easily get lost in this information overload. Read ahead to find out how to diversify your content to ensure it stands out from the crowd in our saturated world.  Read on for 4 tips on creating the best content marketing: Why is content king? I’m almost positive that you’ve heard the phrase “content is king!” at some point. There’s a real buzz surrounding content, especially since many businesses credit their marketing success to it. Admittedly, it’s pretty awesome. It’s contributes to increased sales, is cost efficient, and is easily accessible anytime anywhere. However, it’s only king if you know how to use it to your advantage. Specifically, content is great for marketing purposes. It helps spread the word about a product, engages users, increases brand recognition, and comes in various forms such as blog posts, social media, and email campaigns, among others. Because there are various forms, it is easy to find one (or a few!) that best suits specific needs and helps achieve industry-specific goals. Regardless of the industry, content is a business’s best friend. How To: We’ve already established that it is important to diversify...
Contactually’s Real Estate Dictionary

Contactually’s Real Estate Dictionary

Blockbusting? Lien? It sounds like I’m speaking another language, doesn’t it? Well, I sort of am. I’m speaking real estate. Confusing right? Hopefully not anymore. We recognize that real estate lingo isn’t easy to figure out, especially if you’re new to the job. So, whether you’re looking to become a real estate agent or just looking for a refresher on your vocabulary, the Real Estate Dictionary is for you.A quick Google search will prove that there are plenty of terms and glossaries out there for you to skim through…and overwhelm you. To save you the time and the effort of sorting through it all, we’ve sifted through and picked the most important terms for your convenience. They’re terms that all real estate agents, old and new, must have in their vocabulary to impress their clients and close some deals. Here are just a few examples of the terms we’re debunking and breaking down for you: Appurtenance: a right, privilege, or improvement belonging to and passing with a principal property. Client: a customer that is in a binding contractual relationship with a realtor or broker. Personal chattels: an item of movable personal property, such as furniture, domestic animals, etc. Download the Real Estate Dictionary here: Have more to add? Let us know in the comments...