Zvi Band, Author at The Contactually Blog | For Relationship-Based Businesses
Self Management Skills That Build Vital Relationships with Mike Muhney

Self Management Skills That Build Vital Relationships with Mike Muhney

Many people talk about relationship management these days, but Mike Muhney prefers to talk about self-management and the skills it takes to ensure that you are good in relationships. I had a great time chatting with Mike for this episode of Real Relationships. He’s such a down-to-earth, practically oriented guy who has been building great relationships with people for decades. His insights into what it takes to build the self-management skills that set you up for great relationships are invaluable. Be sure you take the time to listen. Relationships are about how you show people you care about them. One of the reasons Mike Muhney first decided to be part of a team that would go on to create the first CRM – ACT! CRM – was because he saw how technology was going to make it possible for average people to become more organized and intentional in the way they cared for others. To him, relationships are about showing people that you care about them, and you can’t do that well if your connections with them are random or hit and miss. In this conversation, Mike mentions a lot of great tips but one of the best is that the self-management skills required to build good relationships are worth developing. They will serve you for years to come. CRM software for people who are not in sales – Vipor. Mike often refers to his newest software venture – Vipor – as un-CRM. What he means is that it’s not the typical CRM software package that tracks relationships for the sake of following up, making a sale, handling customer...
Make More Profit by Giving More, with Bob Burg

Make More Profit by Giving More, with Bob Burg

All of us want to make more profit in our business. It’s at least a part of why we are in business. But the question arises, “What is the best way to make a profit?” Bob Burg says that the best way to make more profit is to give – to always ask how you can add more value to that person. In this conversation, Bob shares the concepts from his book, “The Go Giver” with me to clarify why the laws of giving are the best way to provide value to others and consequently, make maximum profit for yourself. It’s a great and insightful conversation, so be sure you take the time to listen. As human beings, we are wired to represent something greater than ourselves. The primary principle behind becoming a person who gives tremendous value to those who you connect with is that all of us as human beings are wired to contribute in ways that are larger than ourselves. That means we all want to give – we just don’t always know what that means or how to do it. Bob Burg shares how every person, every business leader needs to position themselves in ways that serve others with maximum value. Find out how to tweak your thinking to fulfill that end goal and discover the incredible things – like more profit – that come as a result. People will only buy from you because they are convinced they will benefit by doing so. It’s natural that people who wind up buying your product or paying for your service only do so because they believe...
The Power of Relationships for More Business and Referrals, with Nikki Beauchamp

The Power of Relationships for More Business and Referrals, with Nikki Beauchamp

If you’ve listened to Real Relationships for any length of time you know that the premise for the podcast and the business behind it is that relationships matter. It’s not just that they matter for increased business and profit, it’s that they matter for the long-haul to increase your quality of life. This episode features Nikki Beauchamp, a dynamic luxury real estate agent in New York City who has built her business on the referrals that flow out of the relationships she’s established. She’s a strong advocate for the power of relationships in building a business long-term. She and I chat about how she learned to build such cooperative relationships with her clients and what it means to make clients truly happy. You’ll enjoy hearing her perspective, on this episode. The power of relationships is seen long-term as you build a successful business. You can’t build an enduring business on a transactional approach – not without the process being harder than it needs to be. As I spoke with Nikki Beauchamp on this episode it became abundantly clear that the real power of relationships is that they progressively build a wider and wider network of connections that fuel your business through referrals, but only as you provide your first tier relationships with the service and value that places you “top of mind” in your industry. Find out how Nikki Beauchamp has done it and what you can expect to happen as you follow the same approach, on this episode. Your CRM will make no difference if you don’t first have a commitment to real relationships. Nikki Beauchamp says that...
How Adding Relational Value Can Build Your Business, with Derek Coburn

How Adding Relational Value Can Build Your Business, with Derek Coburn

When you can add relational value to the people in your circle you discover doors open for you like never before. Derek Coburn is one of the people I’ve noticed adding true relational value to the lives of his clients and others he meets. He’s become so convinced that is the best way to build a personal and business network that he’s begun his own organization to host events that bring people together and add value to their lives. You can hear Derek’s philosophy of how networking was not working, what he did to change the model, and the incredible results he’s had as a result – it’s all on this episode of Real Relationships. Why you need to be of greater value to your clients than the service you do. Many business owners provide a service or product to their clients, which means the reality they need to accept is that they are very much a commodity to their clients or customers. That means the moment a similar product or service comes along that offers a lower price or new bell or whistle, you could become expendable. How do you change that? By adding relational value to your clients and customers – by building relationships with them that matter. On this episode, Derek Coburn tells us how he’s done that and how impacting and powerful it’s become in his life and in the lives of the many people he’s been able to connect with others over the years. The core of great relationships is the feeling people have toward you. Long-term, successful businesses are built on relationships. And...
Caring is the Ultimate Competitive Advantage – Jayson Gaignard

Caring is the Ultimate Competitive Advantage – Jayson Gaignard

If you want a competitive advantage in business you know that relationships play an important part in it. But it’s not about how MANY relationships you have, it’s about the level of quality those relationships are. On this episode, I am speaking with my friend Jayson Gaignard who is one of the most skillful people I know at building quality relationships. I asked him how he learned the skill, what he recommends for those who want to begin building quality relationships, and what the ROI is of doing so. You are going to learn a lot from this episode.   Why the ultimate competitive advantage in business is caring. When it comes to building relationships, Jayson says that the most important thing you can do is truly care for people. In his words, “caring is the ultimate competitive advantage.” As we talk, you will hear him describe many situations where his level of caring for a person is what made the difference in whether or not the relationship went deeper or fizzled out. His example is great one to follow and I encourage you to listen so you can get to know a little bit more about how he builds such lasting and powerful relationships. Deep is better than wide when it comes to relationships. Many of us these days feel connected with people simply because we have a lot of Facebook friends or LinkedIn connections. But if we are honest, we know those people are not individuals we are truly connected with. It’s the deeper relationships the matter, not the number of connections you have. My friend Jayson...