Small Business & Real Estate Podcasts

Power Tips for Making and Managing Relationships, with John Corcoran

Relationships and time are two things everybody has – and interestingly, time is what fuels relationships. If you’re going to make the most of your relationships, for you and for the people on the other side, you’ve got to learn effective skills for managing them. This episode is a great primer on the subject. For this episode, I got to chat with John Corcoran, a guy who’s risen to the top of the entrepreneurial community as a connector and relationship builder. He’s doing it right and I got to ask him some key questions for building relationships, how to manage them well, and what it takes to set aside the time to do it consistently. Does that sound like stuff you’d like to know? I thought so. Be sure to listen! The universal language of connecting with people is adding value to them. If you want to know how to truly connect with people in meaningful ways, you need to learn how to add value to them, and how to do it strategically. That means knowing how to notice what they need that you are able to provide, how to pick up on the things they value and would receive warmly, and how to wisely put those things to work in the way you build the relationship. You’re going to love this chat with John Corcoran. He shares some simple and not-so-obvious things like those about adding value. I know you’re going to find it to be helpful. Many people understand the power of adding value, but few people practice it. It takes time to build relationships. Right? There’s...
Success in Real Estate is Rooted in Relationships, with Eddie Berenbaum

Success in Real Estate is Rooted in Relationships, with Eddie Berenbaum

In the Washington, D.C. area there are hundreds of real estate brokerages. But the Century 21 Redwood Brokerage, lead by my guest Eddie Berenbaum is one of the most successful. The primary reason it’s successful is that from the leadership down through the ranks, relationships are at the center of everything they do. In this episode, Eddie tells how they’ve been able to infuse that understanding and practice into the company DNA, and what it means to the brokerage’s ability to experience true success in real estate. It’s a great conversation you’ll glean a lot of good practices from. Success in real estate only happens when you’ve built a relationship with a real person. When I asked Eddie Berenbaum why relationships are so important to his Century 21 Redwoods team, he said that real estate success is predicated on relationships with real people. Somewhere in the process of any successful real estate transaction, a person has been impacted by you in a positive way and trust has been established. And we all know that trust is one of the key components to any business being done. Eddie’s generous sharing on this episode is an example of what makes him such a successful broker/owner. You’ll want to hear what he has to teach you, so be sure to listen. Referrals are the best kind of lead generation – and they only happen through relationships. In any business, the enthusiastic referral of a happy client or customer is like money in the bank. It instantly builds a level of trust for you or your team like nothing else can. That kind...
Self Management Skills That Build Vital Relationships with Mike Muhney

Self Management Skills That Build Vital Relationships with Mike Muhney

Many people talk about relationship management these days, but Mike Muhney prefers to talk about self-management and the skills it takes to ensure that you are good in relationships. I had a great time chatting with Mike for this episode of Real Relationships. He’s such a down-to-earth, practically oriented guy who has been building great relationships with people for decades. His insights into what it takes to build the self-management skills that set you up for great relationships are invaluable. Be sure you take the time to listen. Relationships are about how you show people you care about them. One of the reasons Mike Muhney first decided to be part of a team that would go on to create the first CRM – ACT! CRM – was because he saw how technology was going to make it possible for average people to become more organized and intentional in the way they cared for others. To him, relationships are about showing people that you care about them, and you can’t do that well if your connections with them are random or hit and miss. In this conversation, Mike mentions a lot of great tips but one of the best is that the self-management skills required to build good relationships are worth developing. They will serve you for years to come. CRM software for people who are not in sales – Vipor. Mike often refers to his newest software venture – Vipor – as un-CRM. What he means is that it’s not the typical CRM software package that tracks relationships for the sake of following up, making a sale, handling customer...
Make More Profit by Giving More, with Bob Burg

Make More Profit by Giving More, with Bob Burg

All of us want to make more profit in our business. It’s at least a part of why we are in business. But the question arises, “What is the best way to make a profit?” Bob Burg says that the best way to make more profit is to give – to always ask how you can add more value to that person. In this conversation, Bob shares the concepts from his book, “The Go Giver” with me to clarify why the laws of giving are the best way to provide value to others and consequently, make maximum profit for yourself. It’s a great and insightful conversation, so be sure you take the time to listen. As human beings, we are wired to represent something greater than ourselves. The primary principle behind becoming a person who gives tremendous value to those who you connect with is that all of us as human beings are wired to contribute in ways that are larger than ourselves. That means we all want to give – we just don’t always know what that means or how to do it. Bob Burg shares how every person, every business leader needs to position themselves in ways that serve others with maximum value. Find out how to tweak your thinking to fulfill that end goal and discover the incredible things – like more profit – that come as a result. People will only buy from you because they are convinced they will benefit by doing so. It’s natural that people who wind up buying your product or paying for your service only do so because they believe...
How to Become Top of Mind to Your Ideal Clients, with Sean Carpenter

How to Become Top of Mind to Your Ideal Clients, with Sean Carpenter

What does it take to become the top of mind person in your niche – you know, the person people in the community think of when they think of that business or niche? My guest on this episode, Sean Carpenter has proven what it takes to become top of mind. He says it’s relationships and that in his business (real estate), houses are the widgets used to foster beneficial relationships. He’s never focused on selling a house or listing a property – he’s focused on helping the people who live in the houses or helping the people who need to sell the house. It’s served him incredibly well. Be sure you listen to get a taste of why Sean is an outstanding mentor in his part of the country when it comes to real estate success. Want to be top of mind? Remember to solve problems. Sean Carpenter reminds us that when you are able to truly solve problems that real people have, you become a trusted advisor and a great resource to them. And if you can do it in a way that makes the experience fun and memorable, you’re well on the way to being their top of mind person in your industry. Sean shares how you can work toward having people think of you specifically when they think of your discipline and business niche, on this episode of Real Relationships. Confidence, competence, and consistency give people a positive feeling about you. And that’s what it takes to become top of mind for your ideal clients. They need to first KNOW that you can do the job,...
How Adding Relational Value Can Build Your Business, with Derek Coburn

How Adding Relational Value Can Build Your Business, with Derek Coburn

When you can add relational value to the people in your circle you discover doors open for you like never before. Derek Coburn is one of the people I’ve noticed adding true relational value to the lives of his clients and others he meets. He’s become so convinced that is the best way to build a personal and business network that he’s begun his own organization to host events that bring people together and add value to their lives. You can hear Derek’s philosophy of how networking was not working, what he did to change the model, and the incredible results he’s had as a result – it’s all on this episode of Real Relationships. Why you need to be of greater value to your clients than the service you do. Many business owners provide a service or product to their clients, which means the reality they need to accept is that they are very much a commodity to their clients or customers. That means the moment a similar product or service comes along that offers a lower price or new bell or whistle, you could become expendable. How do you change that? By adding relational value to your clients and customers – by building relationships with them that matter. On this episode, Derek Coburn tells us how he’s done that and how impacting and powerful it’s become in his life and in the lives of the many people he’s been able to connect with others over the years. The core of great relationships is the feeling people have toward you. Long-term, successful businesses are built on relationships. And...