Small Business & Real Estate Podcasts
Self Management Skills That Build Vital Relationships with Mike Muhney

Self Management Skills That Build Vital Relationships with Mike Muhney

Many people talk about relationship management these days, but Mike Muhney prefers to talk about self-management and the skills it takes to ensure that you are good in relationships. I had a great time chatting with Mike for this episode of Real Relationships. He’s such a down-to-earth, practically oriented guy who has been building great relationships with people for decades. His insights into what it takes to build the self-management skills that set you up for great relationships are invaluable. Be sure you take the time to listen. Relationships are about how you show people you care about them. One of the reasons Mike Muhney first decided to be part of a team that would go on to create the first CRM – ACT! CRM – was because he saw how technology was going to make it possible for average people to become more organized and intentional in the way they cared for others. To him, relationships are about showing people that you care about them, and you can’t do that well if your connections with them are random or hit and miss. In this conversation, Mike mentions a lot of great tips but one of the best is that the self-management skills required to build good relationships are worth developing. They will serve you for years to come. CRM software for people who are not in sales – Vipor. Mike often refers to his newest software venture – Vipor – as un-CRM. What he means is that it’s not the typical CRM software package that tracks relationships for the sake of following up, making a sale, handling customer...
Make More Profit by Giving More, with Bob Burg

Make More Profit by Giving More, with Bob Burg

All of us want to make more profit in our business. It’s at least a part of why we are in business. But the question arises, “What is the best way to make a profit?” Bob Burg says that the best way to make more profit is to give – to always ask how you can add more value to that person. In this conversation, Bob shares the concepts from his book, “The Go Giver” with me to clarify why the laws of giving are the best way to provide value to others and consequently, make maximum profit for yourself. It’s a great and insightful conversation, so be sure you take the time to listen. As human beings, we are wired to represent something greater than ourselves. The primary principle behind becoming a person who gives tremendous value to those who you connect with is that all of us as human beings are wired to contribute in ways that are larger than ourselves. That means we all want to give – we just don’t always know what that means or how to do it. Bob Burg shares how every person, every business leader needs to position themselves in ways that serve others with maximum value. Find out how to tweak your thinking to fulfill that end goal and discover the incredible things – like more profit – that come as a result. People will only buy from you because they are convinced they will benefit by doing so. It’s natural that people who wind up buying your product or paying for your service only do so because they believe...
How to Become Top of Mind to Your Ideal Clients, with Sean Carpenter

How to Become Top of Mind to Your Ideal Clients, with Sean Carpenter

What does it take to become the top of mind person in your niche – you know, the person people in the community think of when they think of that business or niche? My guest on this episode, Sean Carpenter has proven what it takes to become top of mind. He says it’s relationships and that in his business (real estate), houses are the widgets used to foster beneficial relationships. He’s never focused on selling a house or listing a property – he’s focused on helping the people who live in the houses or helping the people who need to sell the house. It’s served him incredibly well. Be sure you listen to get a taste of why Sean is an outstanding mentor in his part of the country when it comes to real estate success. Want to be top of mind? Remember to solve problems. Sean Carpenter reminds us that when you are able to truly solve problems that real people have, you become a trusted advisor and a great resource to them. And if you can do it in a way that makes the experience fun and memorable, you’re well on the way to being their top of mind person in your industry. Sean shares how you can work toward having people think of you specifically when they think of your discipline and business niche, on this episode of Real Relationships. Confidence, competence, and consistency give people a positive feeling about you. And that’s what it takes to become top of mind for your ideal clients. They need to first KNOW that you can do the job,...
How Adding Relational Value Can Build Your Business, with Derek Coburn

How Adding Relational Value Can Build Your Business, with Derek Coburn

When you can add relational value to the people in your circle you discover doors open for you like never before. Derek Coburn is one of the people I’ve noticed adding true relational value to the lives of his clients and others he meets. He’s become so convinced that is the best way to build a personal and business network that he’s begun his own organization to host events that bring people together and add value to their lives. You can hear Derek’s philosophy of how networking was not working, what he did to change the model, and the incredible results he’s had as a result – it’s all on this episode of Real Relationships. Why you need to be of greater value to your clients than the service you do. Many business owners provide a service or product to their clients, which means the reality they need to accept is that they are very much a commodity to their clients or customers. That means the moment a similar product or service comes along that offers a lower price or new bell or whistle, you could become expendable. How do you change that? By adding relational value to your clients and customers – by building relationships with them that matter. On this episode, Derek Coburn tells us how he’s done that and how impacting and powerful it’s become in his life and in the lives of the many people he’s been able to connect with others over the years. The core of great relationships is the feeling people have toward you. Long-term, successful businesses are built on relationships. And...
Caring is the Ultimate Competitive Advantage – Jayson Gaignard

Caring is the Ultimate Competitive Advantage – Jayson Gaignard

If you want a competitive advantage in business you know that relationships play an important part in it. But it’s not about how MANY relationships you have, it’s about the level of quality those relationships are. On this episode, I am speaking with my friend Jayson Gaignard who is one of the most skillful people I know at building quality relationships. I asked him how he learned the skill, what he recommends for those who want to begin building quality relationships, and what the ROI is of doing so. You are going to learn a lot from this episode.   Why the ultimate competitive advantage in business is caring. When it comes to building relationships, Jayson says that the most important thing you can do is truly care for people. In his words, “caring is the ultimate competitive advantage.” As we talk, you will hear him describe many situations where his level of caring for a person is what made the difference in whether or not the relationship went deeper or fizzled out. His example is great one to follow and I encourage you to listen so you can get to know a little bit more about how he builds such lasting and powerful relationships. Deep is better than wide when it comes to relationships. Many of us these days feel connected with people simply because we have a lot of Facebook friends or LinkedIn connections. But if we are honest, we know those people are not individuals we are truly connected with. It’s the deeper relationships the matter, not the number of connections you have. My friend Jayson...
How To Build Truly Meaningful Connections, with Jon Levy

How To Build Truly Meaningful Connections, with Jon Levy

One of the things Jon Levy will tell you from his research into human interactions and deep connections is that the thing that influences most as individuals is the people we are surrounded by. Jon has made it his business to learn all he can about the science and practical aspects of building meaningful connections – not just because it’s interesting to him but also because it’s a skill he wants to teach people so they can add true value to others. You won’t want to miss this practical and powerful conversation.   To make sure your interest in people is real you have to care about them. Foundational to building relationships that matter is taking a genuine interest in people. And though it’s very basic, we have to understand that our interest in people can’t be genuine if you don’t really care about the people in view. Caring is at the heart of every interaction for the person who makes great, meaningful connections that serve others. Jon Levy emphasizes that point in this conversation as he tells how he first became interested in the dynamics of human interactions and gives very practical pointers for how you can show genuine interest in ways that are memorable and meaningful. For an extraordinary life, surround yourself with the right people. Most of us have heard the quote from Jim Rohn about being the sum of the 5 people you hang around with the most. But Jon Levy takes that much deeper. He points out that research demonstrates that it’s not only the people you hang around who make the most significant...